Technology is at the center of every task your workforce completes, especially in the “new normal”. In the modern world, the quality of your digital tools can make or break the employee experience. Consult Managed IT Services Joplin while your company adjusts to the new normal, which will assist you to look out at the technology you can implement to improve employee satisfaction and keep your workforce happy, engaged, and productive.
Technology has started to play an important role in the talent-organization journey, influencing potential candidates’ job choices, how they experience the workplace and their connection to the organization as alumni members. Thus, modern employers have to imagine practical ways to improve the employee experience through technology.
What is employee experience?
The employee experience refers to the experience employees have within their organization compared to their expectations. However, as working remotely is a reality for many of us, employee experience has become firmly pushed into the limelight. It’s now inextricably linked with technology.
Companies have finally realized that they must make sure their employees have what they need to work as seamlessly as possible from anywhere.
The benefits of employee experience technology
In order to implement an effective employee tech strategy, you should take into consideration the benefits given below.
- Are more gratified with their jobs
- Are more empowered to make their own decisions
- Collaboration can be enhanced
- Are more pledged
- Reduction in workload
- Having more opportunities for training and professional development
- Tend to stay with the company for a long time
- Is more efficient
- Is more productive
- Gets a good corporate reputation for employee engagement (EX)
- Delivers better customer experience (CX)
- Strengthens its brand, and brand experience (BX)
3 Ways to Use Technology to Improve Employee Experience
Promote digital dexterity
According to Gartner, digital dexterity is the desire and ability of an employee to use emerging technology to help drive better business outcomes. It is using innovative tech in order to do better work.
There are many ways that employers can take advantage of the benefits of emerging technology. One of the best is to take a hard look at potential employees and select the ones who have the previous experience needed to take advantage of the new technology. Not only will these help employees work more nimbly and efficiently (which empowers them to do even more), but the better versed your workforce is in new technology, the greater your competitive advantage.
Use data to create a more personalized employee experience
Sensor data to improve space utilization is a great starting point. Take your data a few steps further. Look for patterns and use them to update your workplace so it’s more conducive to the ways in which employees actually work.
Choose mobile solutions that mimic consumer apps
Smartphone apps are the new digital age tools that allow you to manage almost every area of your life, from banking to transportation to connecting with others and reaching your fitness goals.
They want their technology at work to be just as mobile and user-friendly as the apps on their phone. A workplace app that helps employees to find their colleagues, book rooms and reserve desks, request services, and receive mail or visitors sets the foundation for a frictionless employee experience.
This is especially important if your company is among the many that are eliminating assigned seats in favour of a more flexible workplace.
Taking steps to improve employee experience is not difficult. It can be as simple as encouraging employees to take time off. Introducing technology to your employee experience strategy just enables your workers to do more!
Post courtesy: James Richards, CEO at Stronghold Data.