With technology becoming increasingly affordable and the dynamics of operations changing, the usage of a salon POS system is no longer a luxury but a necessity. The salon POS system features make it the workhorse of your business that takes all the load of the administrative activities that are involved in running a successful set up. The system is designed to help you have a control on all aspects of your business without getting bogged by managing day to day activities. The key features of a POS system optimize the work flow, maintain accuracy, streamline the processes and decrease the time required to complete each task. So, if you’re still wondering as to what are the advantages of a salon POS system and why is it important, read ahead to know more.
Increased Efficiency
A salon POS system works by automating the plethora of administrative tasks that are required to run a salon. From accepting bookings and scheduling appointments to processing payments and collecting client feedback, the salon POS system does it all. The system is designed to be the one stop solution that is always ready for business, and helps you not only save precious time but also empowers your business to be able to respond to clients 24x7x365. With multiple features such as scheduling of appointments, automated reminders, waitlisting of guests, the salon POS works to deliver superior client experience through the entire value chain of the process.
Improved Asset Allocation
One of the greatest advantages of a salon POS system is that it controls the quantum of money that is deployed as working capital in the business. One of the ways that a salon POS system achieves it is by implementing a robust inventory management system. Almost every salon owner has complained about how they have struggled with the idea of managing stocks and have either over stocked or understocked. A salon POS system eliminates the yo-yoing and ensures that adequate stock levels are maintained. By analysing the past sales data and considering the lead time required for procurement the system, ensures that your business is never stuck with slow moving inventory.
Employee Management
When it comes to running a business with fair and equitable assessment policy, a salon POS system is your best friend. The system recognizes the concept of human bias and helps eliminate it by providing with an objective employee assessment system. By building a profile for every employee and ensuring fair and equitable delegation of work, a salon POS system ensures that your team has equal work distribution. Further, with feedback based assessment programs wherein the employee skills are rated by clients the system tracks the performance of each and every employee.
Excellent Customer Experience
The modern day client looks for experience. Aside from availing basic services it is about the experience that the client gets from the onset to the culmination of the process. The key features of a salon POS system enables the salons to deliver exemplary customer experience. By empowering clients to manage multiple aspects of their visit to the salon the salon POS system not only makes them feel empowered but also an important stake holder of the process. Further, with its features such as loyalty management program the software helps you build a long lasting bond with your client and reward the clients, who regularly patronize your business with discounts or gift cards.
Data Driven Marketing
A salon POS system prevents you from indulging in blind marketing. As the system records each and every transaction, it runs deep data analytics to understand what products and services are popular and maps them to the client profile. As a result, it assists you and your team to upsell both products and services that are more likely to be accepted. No longer do you and your team have to struggle with ideas behind promotional campaigns to worry about what may be more acceptable to clients. Simply, let the salon POS system run its data analytics to recommend products and services based on client profile.
The salon POS system features are designed to help businesses grow. When correctly leveraged the salon POS system has shown proven result in terms of increase in the revenue and improve system efficiency while assisting in running a lean enterprise. Some of the highly popular salon POS system such as Zenoti has helped multiple salon chains improve their sales and finances. Birds Barbershop in UK had deployed Zenoti salon management system and soon after saw a 60% jump in the bookings and 40% increase in revenue.
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